Refund policy

Free trial

The free trial costs nothing and needs no card, so there is nothing to refund.

Cancelling a subscription

You can cancel at any time. Cancelling stops the next renewal; you keep using your plan until the end of the period you have already paid for. We do not refund the unused part of a month or year that has started.

When we refund

• If you were charged twice, or charged after cancelling, we refund the extra charge in full.
• If you were charged by mistake for a plan you did not choose, we refund it in full.

Refunds go back to the original payment method through Razorpay, usually within 5 to 7 working days after we approve them. Your bank may take a few more days to show it.

Payments to restaurants

Money a guest pays a restaurant through a Bistrova payment link goes to that restaurant’s own Razorpay account. For a refund of a restaurant bill, please contact the restaurant.

How to ask

Email veehatechsolutions@gmail.com or WhatsApp +91 91047 62387 with your restaurant’s name and the payment date. We reply within 2 working days.